We are offering children and young people FREE training to become Young Listeners, to improve conversation on mental health in and outside of school.

The training aims to empower children and young people with active listening skills to support their peers effectively, fostering empathy, understanding, and trust within their communities.

Find out more about this unique training opportunity for young people below.

What’s involved?

We are on a mission to improve conversations on mental health and increase awareness, while equipping children and young people with essential skills to support their peers who might be experiencing mental health problems.

Our Young Listeners course is delivered in Youth Clubs, Community Centres and Family Hubs.

_Course Structure

Week 1: Intro to Young Listeners

Session 1: Understanding the Importance of Listening

  • Define listening and its significance in communication.
  • Discuss the benefits of being a good listener in personal and social contexts.

Session 2: Building Empathy

  • Define empathy and its role in peer relationships.
  • Engage in empathy-building exercises and role-playing scenarios

Week 2: Basic Listening Skills

Session 3: Attentive Body Language

  • Recognise and practice positive body language cues for active listening.
  • Discuss the impact of non-verbal communication on understanding.

Session 4: Reflective Listening

  • Introduce reflective listening techniques, such as paraphrasing and summarising.
  • Practice reflective listening through interactive activities.

Week 3: Verbal Communication

Session 5: Asking Open-ended Questions

  • Understand the importance of open-ended questions in fostering conversation.
  • Learn strategies for asking open-ended questions to encourage sharing.

Session 6: Clarifying and Confirming Understanding

  • Explore techniques for clarifying and confirming understanding during conversations.
  • Practice using prompts like “What I hear you saying is…” and “Can you tell me more about…?”

Week 4: Managing Emotions

Session 7: Recognising and Validating Emotions

  • Identify different emotions and their expressions.
  • Learn how to validate others’ emotions without judgment.

Session 8: Coping Strategies

  • Discuss healthy coping mechanisms for managing difficult emotions.
  • Share personal experiences and strategies for self-care.

Week 5: Difficult Situations

Session 9: Responding to Crisis

  • Learn how to provide support and empathy during times of crisis or distress.
  • Discuss when and how to seek help from trusted adults.

_Additional Components

  • Facilitated by experienced trainers with a background in psychology, youth work and counselling.
  • Guest speakers, such as counsellors or mental health professionals, to provide insights on active listening and emotional support.
  • Interactive presentations and activities to reinforce learning in a fun and engaging way.
  • Take-home assignments to practice listening skills outside of the classroom setting.


London Borough of Havering (more locations coming soon)

_Upcoming Dates

Cohort 1: May 1st – 5th June 2024 (every Wednesday between 5pm – 8pm) (4 spaces left)

Cohort 2: June 26th – 31st July 2024 (every Wednesday between 5pm – 8pm) (21 spaces left)

_Our Young Listener Trainers

Course Aims and Outcomes

1. Active Listening Skills

Young Listeners will gain essential active listening skills which will help lead empathetic and understanding conversations on mental health.

2. Reduce Stigma

Young Listeners will be trained to challenge mental health stigma sensitively and positively at home, in school and within the wider community.

3. Develop Belonging

Gain active listening skills, increased empathy and emotional intelligence, fostering deeper connections and sense of belonging.

4. Improved Awareness

Young Listeners will have improved understanding on mental health and how to recognise a friend or family member in emotional distress.

5. Increased Confidence

Young Listeners will feel empowered to have conversations with their friends, having increased confidence to support others.

6. Swift Signposting

Young Listeners will be trained to signpost their friends and family members to relevant services/individual e.g. teacher, trusted adult or GP.